FAQ

Q: Is there any chance we can try it before we purchase the full software pack?

A: Download free trial 30-day version of Projetex at: http://projetex.com/translation-project-management-software-free-download

 

Q: I downloaded the Projetex Server Administrator as a 30-day trial, and it is requesting a password. Could you please help?

A: There are default login and password, which you can change in future:

  Default Login: Admin

  Password: admin

 

Q: What happens to the license if we change (buy new) computers; will it be possible to transfer the license from one computer to another?

A: After purchase we will send you license code and you will be able to transfer / reinstall Projetex to new computer as many times as you need. If you lose your license key — we will send it to you again.

 

Q: I have lost my license key; can you please send me my license key once again?

A: There are two ways how to restore lost License Key for Projetex:

     1. Visit http://clients.translation3000.com/ and log in using e-mail, which you have indicated during the purchase, when ordering Projetex. On this web site you can always find all your licenses and restore any lost license key.

     2. Send us your Purchase ID or your registration name and e-mail, which you have indicated for sending the license key, when ordering Projetex at Projetex Help Center and we will send you your license key.

 

Q: What is the difference between Projetex and the Translation Office 3000? I’m confused. Why two programs?

A: Translation Office 3000 was developed for freelance translators; it simplifies accounting, marketing and invoicing tasks. Projetex is project management software developed especially for translation agencies it is much more powerful and has a lot of additional features. Also it supports multi-user work. We have a lot of users that started with TO3000 and later switched to Projetex.

 

Q: Does Projetex have all the same accounting functions as TO3000? (For example for tracking freelance invoices and payments)

A: Projetex has much more accounting functions and a lot of additional features for tracking of jobs, invoices, payments, quotes, etc. Projetex was designed especially for translation agencies and it has a lot of new features. The two main differences are:

  1. Projetex is a client-server application.

  2. In addition to Clients and Projects modules seen in TO3000, Projetex has Freelancers and Corporate Team modules.

 

Q: How can I upgrade from older Projetex Workstation build to newer Projetex Workstation build?

A: Just install new workstation in the same folder as before, no special steps are necessary. Note that upgrade of workstation may require upgrade of server as well, in this case workstation will pop up message prompting you to upgrade server software.

 

Q: How much do we have to pay for new build of Projetex?

A: As long as new build is within the same version, you do not have to pay anything. If new build has different version number than the one you possess (e.g. if you own license for Projetex 10.0 or older and wish to update to 3D), look for special upgrade pricing, as we always give preferential upgrade prices to users of previous versions. "Preferential upgrade" means that for users of earlier versions the price they have paid for Projetex 10.0 plus the price of upgrade to Projetex 3D would be less than price of new Projetex 3D license.

 

Q: Where can I find new update scripts?

A: All the update scripts for Projetex database are installed along with the new build. By default these scripts are located in the following folder:

  \Program Files\AIT\Projetex 3D\Projetex Server\DBUpdates

  After installation of new Projetex Server build you will find new update scripts there.

 

Q: I would like to start from scratch. How do I empty the database in order to have a clean start?

A: First, delete or move to other location your current database file Projetex3D.mdf located in C:\Program Files (x86)\Microsoft SQL Server\MSSQL12.P3D\MSSQL\DATA (this folder is set by default, your location may differ). Then, run Projetex 3D Server Administrator Setup again and select the Empty Database option.

 

Q: Will I lose my database after update of Projetex Server?

A: No, you will not lose your database. Simply reinstall Projetex Server with Do not install database option selected.

 

Q: Can I install both server and workstation on the same PC?

A: Yes. This is default setting in evaluation version. When you install both Projetex Server and Projetex Workstation on the same PC, Workstation connects to 'localhost', i.e. the same (local) computer.

  After you move server to some another PC on your network, change server name to name of that PC by clicking Server button on Workstation login window.

 

Q: How can I move Projetex with my database to another PC?

A: To move Projetex from PC1 to PC2, install Projetex on PC 2 without demo database (clean start) and restore the database created on PC 1 on PC 2 using Restore option in Projetex Server Administrator.