Frequently Asked Questions

Some of the most frequently asked questions about Projetex

Click any of the topics below
to quickly go to respective F.A.Q. section:

1. Projetex evaluation version
2. Projetex license
3. Projetex and TO3000
4. Upgrade to a newer build
5. Upgrade from TO3000 to Projetex
6. Projetex Database
7. Projetex Server
8. Remote access to Projetex Server and Database
9. Moving Projetex to a new machine
10. Operating system
11. Built-in AnyCount engine
12. How to assign job to a translator?
13. Where all documents created with Projetex go?
14. Data Export/Import
15. Additional Fields
16. How to organize names in Projetex?
17. Norton Internet Security (Antivirus) Problem
18. Search in Projetex
19. System Requirements
20. Upgrade to a new version

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Projetex evaluation version

Is there any chance we can try it before we purchase the full software pack?

Please, download free trial 30-day version of Projetex.

I downloaded the Projetex Server Administrator as a 30-day trial, and it is requesting a password. Could you please help?

There are default login and password, which you can change in future:
Default Login: admin
Password: admin

Projetex license

What happens to the license if we change (buy new) computers; will it be possible to transfer the license from one computer to another?

After purchase we will send you license code and you will be able to transfer / reinstall Projetex to new computer as many times as you need. If you loose your license key — we will send it to you again.

I have lost my license key; can you please send me my license key once again?

There are two ways how to restore lost License Key for Projetex:

1. Visit http://clients.translation3000.com/ and log in using e-mail, which you have indicated during the purchase, when ordering Projetex. On this web site you can always find all your licenses and restore any lost license key.
2. Send us your Purchase ID or your registration name and e-mail, which you have indicated for sending the license key, when ordering Projetex at Projetex Help Center and we will send you your license key.

Projetex and TO3000

What is the difference between Projetex and the Translation Office 3000? I’m confused. Why two programs?

Translation Office 3000 was developed for freelance translators; it simplifies accounting, marketing and invoicing tasks. Projetex is project management software developed especially for translation agencies it is much more powerful and has a lot of additional features. Also it supports multi-user work. We have a lot of users that started with TO3000 and later switched to Projetex.

Does Projetex have all the same accounting functions as TO3000? (For example for tracking freelance invoices and payments)

Projetex has much more accounting functions and a lot of additional features for tracking of jobs, invoices, payments, quotes, etc. Projetex was designed especially for translation agencies and it has a lot of new features.The two main differences are:
1. Projetex is a client-server application.
2. In addition to Clients and Projects modules seen in TO3000, Projetex has Freelancers and Corporate Team modules.

Can I transfer data from Translation Office 3000 to Projetex?

Yes. Please, use TO3000 to Projetex.exe import utility available for download from Download page

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Upgrade to a newer build

How can I upgrade from older Projetex Workstation build to newer Projetex Workstation build?

Just install new workstation in the same folder as before, no special steps are necessary. Please, note that upgrade of workstation may require upgrade of server as well, in this case workstation will pop up message prompting you to upgrade server software.

How much do we have to pay for new build of Projetex?

As long as new build is within the same version, you do not have to pay anything. If new build has different version number than the one you possess (e.g. if you possess license for Projetex 2006 and wish to update to version 7.0), look for special upgrade pricing, as we always give preferential upgrade prices to users of previous versions. "Preferential upgrade" means that for users of earlier versions the price they have paid for Projetex 2006 plus the price of upgrade to Projetex 7.0 would be less than price of new Projetex 7.0 license.

My license key for upgrade doesn’t work. Please, advise.

The possible problem is that you may use Workstation key to upgrade Server.

Where can I find new update scripts?

All the update scripts for Projetex database are installed along with the new build. By default these scripts are located in the following folder:
\Program Files\AIT\Projetex 7.0\Projetex Server\DBUpdates
After installation of new Projetex Server build you will find new update scripts there.

Upgrade from TO3000 to Projetex (1 Server, 1 Workstation) license

I heard that I can upgrade my TO3000 to Projetex?

We are happy to announce that Translation Office 3000 users are eligible for discount while upgrading to Projetex! The regular price of the base Projetex license (1 Server + 1 Workstation) is EUR890. It means Translation Office 3000 users can order Projetex license at EUR699 only! Please use following link to order Projetex base (1 Server, 1 Workstation) license: Upgrade from TO3000 to Projetex

Projetex Database

I would like to start from scratch. How do I empty the database in order to have a clean start?

First, delete or move to other location your current database file Projetex.fdb located in C:\Program Files\AIT\Projetex 7.0\Projetex Server\Database (this folder is set by default, your location may differ). Then, run Projetex 7.0 Server Administrator Setup again and select the Empty Database option.

Projetex Database Update. How do I update database version?

Run Projetex 7.0 Server Administrator, go to Database page. On Database Version field you can see your current Database Version. Click Go Offline button. To upgrade version of your Database click Run Update Script button. Now select script which you need. For example, if your current version is 33 you need to select dbx33to34.ptu, if your current version is 32 you need to select dbx32to33.ptu and then dbx33to34.ptu until you have required version of the Projetex Database.

How to delete demo records without clean database installation (we have already added real clients)?

In this case there are no fast alternative ways to do this. You will have to delete demo records from database manually.

Will I lose my database after update of Projetex Server?

No, you will not lose your database. Simply reinstall Projetex Server with Do not install database option selected.

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Projetex Server

Can I install both server and workstation on the same PC?

Yes. This is default setting in evaluation version. When you install both Projetex Server and Projetex Workstation on the same PC, Workstation connects to 'localhost', i.e. the same (local) computer.
After you move server to some another PC on your network, change server name to name of that PC by clicking Server button on Workstation login window.

I got error message: "Connect to the Projetex at LOCALHOST failed!! Local Host server not found..." What does it mean?

There are a couple of possible reasons of this problem.

1. Check if you have installed Projetex Server on your PC.
   If Projetex Server is not installed, please, install it.
2. If you have Projetex Server installed on another PC please enter name of the PC in Projetex Workstation > Workstation > Server menu (to be able to do this press cancel when you starting Projetex Workstation).
3. If you have Projetex Installed and see this message please launch Projetex Server, go to Database page and check whether Database is online if it is not press Go online button.

How to connect Workstation to Server? Error message: Unable to complete network request to host \"LOCALHOST\".

You need to enter name of PC where Projetex Server was installed. Find out network name of PC where Projetex installed. Then enter it with following steps:

1. Run Workstation.
2. On Workstation login window click Server button.
3. Enter network name of PC where Projetex Server installed.
4. Click Test button.
5. Press OK.

Does Projetex work with Windows XP Pro Network, without the need of a server?

Projetex does not need special server it can be installed on any PC. But it is important to place it on fast reliable PC with UPS because it will host all data and Workstations will not be able to connect it if it will be down. PC with Projetex Server may be used for other tasks.

I receive the following message: "Error Shutdown failed.... database shutdown unsuccessful". What am I doing wrong?

If you have selected Normal shutdown type and Workstation is connected to Database shutdown is impossible. Close Workstation and try again. To shutdown Database without closing all Workstations, use Forced mode of shutdown (may cause data loss).

How to enter/change name of the Server in Projetex Workstation?

Please make following steps to enter name of your Server into Projetex Workstation:

1. Launch Projetex Workstation (if it is launched already click Log Out command of the Workstation menu).
2. In Workstation login window click Server button.
3. Now in this new Network Location of Projetex Server window click Browse (if Browse button is dimmed click Other PC first) and select the necessary PC (with Projetex Server installed) or enter the its Network name manually.
4. Press Test connection button. You should see message "Connection successful". Click OK button.
5. Click OK button.
6. Now click Workstation menu and Log In command. Try to log in.

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Remote access to Projetex Server and Database

One of our project managers works remotely (from home). Can this manager work with Projetex Server (and Database) installed in office using Projetex Workstation installed at home? If yes, how to establish remote access?

To establish the remote connection, please, do the following:

1. Install Projetex Server in office.
2. Install Projetex Workstation at home.
3. After installation of Projetex Server in office you need to find out its IP address. You can do this using http://www.showmyip.com website. Just visit it from PC with Projetex Server and website will show you your IP address.
4. Launch Projetex Workstation installed at home.
5. When window with login / password appears click Other PC button.
6. Enter IP address.
7. Press Test Connection button.
8. If you will see Connection Successful message you can work with remote server.

Moving Projetex to a new machine

How can I move Projetex with my database to another PC?

To move Projetex from PC1 to PC2 please install Projetex on PC 2 without demo database (clean start) and restore the database created on PC 1 on PC 2 using Restore option in Projetex Server Administrator.

Operating system

Could you tell us about the system environment in which Projetex can be installed?

Projetex can be run only in Windows Operation System. Virtual machines are not supported as well.

Built-in AnyCount engine

Are results of built-in AnyCount coincide with results of standalone AnyCount application?

Absolutely. The results of text count of built-in AnyCount application in Projetex (the same is right for Translation Office 3000) are always coincide with results of standalone AnyCount of the same version (please note that Projetex 7.0 has built-in AnyCount 6.0).

How to assign job to a translator?

What should I do to assign job to a translator?

To assign job to translators you need to do following steps:

1. Click Projects icon in the Main Navigation pane.
2. Select project you want to assign translators for.
3. Click Tree tab, where you can see list of Client, Freelance and Expert jobs.
4. Click Experts tab. Here you will see list of jobs with selected and /or not selected experts.
5. If expert is not selected you can select one by double-clicking the job and clicking Selec button. To make job vacant again (if expert already assigned to job) press None button.

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Where all documents created with Projetex go?

Where can I find documents, which Projetex create?

All files created with Projetex go to C:\Business folder or folder you choose.
Then Projetex automatically creates folders for different Clients, Jobs and Experts. More information you can find in our Folder Automation Guide. It is available in Documentation section of Projetex website: Documentation page

Data Export/Import

Is it possible to export/import data files to/from Excel and Access? (To clarify: can I 'get external data' in MS Access or 'export' database to Excel)

It is possible to import data from.XLS, .DBF, .TXT, .CSV, .MDB formats into Projetex 2005 Database with the help of Projetex Import Utility (installed along with Projetex Server). Export is also possible. There are local reports and custom reports. With help of reports you can export data into following formats: HTML, RTF, XLS, PDF. With ODBC you also can export all data you need.

Additional Fields

I would like to know if I could customize the Projetex tool. I would like to add more fields on the freelancer information, for example.

Please make following steps to add more fields:

1. Run Projetex Server.
2. Click Database page.
3. Click Go Offline button.
4. Click Corporate Settings page.
5. In this window Click Custom Fields item.
6. Click Freelancers.
7. Click New button.
8. Enter new field name, type and variable name (for use on templates).
9. Click OK button.

You have created new field and variable for Freelancers. Do not forget to go to Database page and click Go Online button after creation of new fields.

How to organize names in Projetex?

Is it possible to organize freelancers’ names taking in consideration the languages they are translating?

You can find translators by language pair with the help of Search button on the Main tab of Freelancers window and on Freelance Team tab of Projects window. You can search list of translators with prices (you can set zero price) or which have completed jobs.

Norton Internet Security (Antivirus) Problem

Projetex freezes on startup or when trying to check for updates. Norton Internet Security prompts me if I want to allow this connection, I allow, but this doesn’t help.

Please make following steps to solve problem with Projetex and Norton Internet Security installed on one PC:

1. Launch Norton Internet Security.
2. Select Norton Internet Security page.
3. Select Personal Firewall page.
4. Click Configure button.
5. In the new window select Programs page.
6. Click Add button.
7. Select Projetex.exe file from C:\Program Files\Projetex Workstation\Projetex.exe (default location).
8. Click OK button.
9. Try to run Projetex Server and Workstation.

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Search in Projetex

How do I search for some specific data in Projetex?

You can use "Starts with" and "Contains" search options available on the number of pages in Projetex.
You can search each of the program's tables with the help of Local Custom Filter.

Local Custom Filter
Local Custom Filter is a search instrument in Projetex. You can filter records by any property (including custom properties) and any number of properties. Local Custom Filter is available from the bottom panel of Projetex interface when Main tab of the Client, Project, Corporate Expert or Freelancer page is open.

How to search for a freelancer?

You can find translators by language pair with the help of Search button on the Main tab of Freelancers window and on Freelance Team tab of Projects window. You can search list of translators with prices (you can set zero price) or which have completed jobs.

System Requirements

What are the minimum system requirements for Projetex software?

Projetex Server and Workstation System Requirements

Operating System

Windows 98 SE or higher

CPU

300 MHz or higher

Memory

256 Mb or more

Hard Disc Space

at least 40 MB

Upgrade to a new version

How to upgrade from Projetex 2006 to Projetex 7.0?

Please refer to Projetex 2006 to Version 7 Upgrade Guide for detailed instructions:
Projetex 2006 to Projetex 7.0 Upgrade Guide

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